How DANA and QRIS Records Fit
Our Privacy Policy covers the information you provide when creating an account, completing phone verification, signing in, contacting support or requesting a wallet transaction. This may include your name, phone number, account identifier, payment reference, device details, login events and messages sent to our support path.
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DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match a request to the correct account and investigate an incomplete status; we do not treat a payment reference as permission to collect unrelated details. We use account and security records to maintain access,
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check unusual activity and answer your requests. Retention depends on the purpose of the record and applicable requirements. If access or eligibility is discussed, it depends on local law. The policy applies to your use of our Indonesia-facing services where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.